Subscription Policy
Last Updated: July 31, 2022
By signing up as a Member and subscribing to the Membership Community, you acknowledge that you have read, understood, accept and agree to abide by this Subscription Policy, which is incorporated by this reference into the Agreement between you and MDC. All capitalized terms, where not otherwise defined in this Subscription Policy will have the meanings set forth in the Agreement. If you do not agree to (or cannot comply with) this Subscription Policy, you are not permitted to subscribe to the Membership Community.
Click on the links below to go directly to the applicable Sections of this Subscription Policy:
- Registration and Accounts
- Membership Community Subscription Terms
- 14-day Moneyback Guarantee
- Prices and Payments
- Cancellation Policy
1. Registration and Accounts
You may register for a chance to join our Membership Community by completing and submitting the subscription form. You must not allow any other person to use your Member account (“Account”) to access the Membership Community, the Site, or any other Services we may offer from time to time. You must notify us in writing immediately if you become aware of any unauthorized use of your Account. You must not use any other person’s Account to access the Membership Community, the Site, or any other Services we may offer from time to time.
2. Membership Community Subscription Terms
The following terms and conditions shall apply to the sale of subscriptions to the Membership Community. Any agreement to purchase a subscription or access to our Services is with MDC. Each subscription/access right is personal to the individual subscriber, and is a non-exclusive, non-transferable right of access from the date of purchase, fully in accordance with the License Section set forth in our Terms of Use. When you request a subscription (which includes renewals or subscriptions) to the Membership Community, the subscription will be (a) on a month-to-month term basis; (b) a 6-month term basis; or (c) a 12-month term basis. Subscriptions and access rights are supplied subject to availability and continuing to be owned by us or licensed to us. If we are unable to supply any subscriptions/access rights for the agreed term, we will inform you as soon as commercially possible and provide you with a full refund. If your request for a subscription/access rights is accepted, you will be responsible for maintaining confidentiality of your online Account and password, restricting access to your computer, and preventing unauthorized access to your Account. You agree to take responsibility for all activities that occur under your Account or password. If you believe that your Account or password is being or is about to be or has been used by anyone else, please immediately contact our community manager at: Leah@monadelahooke.com.
3. 14-day Moneyback Guarantee
We’re committed to providing a Membership Community that works for all our Members. If for any reason you are not completely satisfied with our content or support, we will refund your money within 14 days after your subscription purchase, no questions asked.
We need the following information in order to refund your payment:
- Your order number and registration email
- Reason for requesting your refund
Please email this information to our community manager: Leah@monadelahooke.com, and we will process your refund request as promptly as possible.
4. Prices and Payments
You agree to pay all fees or charges to your Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. You also agree to pay all applicable taxes. The current pricing for subscription/access rights are set forth below:
- Monthly Subscription:
$33/month. Billed monthly, cancel anytime - 6-month Subscription:
$165 total (i.e., $33/month plus discount of 1-month free). Billed in a single 6-month installment, cancel anytime - Yearly Subscription:
$330 total (i.e., $33/month plus discount of 2-months free). Billed annually, cancel anytime
All prices are subject to change at any time in our sole discretion; provided, however, that your rate at the time of subscription will remain locked throughout the duration of your subscription term. Purchasing a subscription on or through the Site requires a valid credit/debit card by a bank acceptable to MDC and the third-party payment processor used to process charge(s) on your credit/debit card in the amount of the total purchase price for the subscription (plus any applicable taxes or other fees) that you purchase. All prices, fees, and any applicable taxes and other charges are payable in U.S. dollars. When you make a purchase, in addition to providing traditional billing information such as your name, billing address, and credit card information, you may also be required to provide additional information to verify your identity before completing your transaction. Please be advised that all subscription purchases are made using a third-party payment processor. Accordingly, the payment processor’s terms and conditions apply to your payment transaction. We are careful to keep the technicalities of your purchase and payment method protected (as far as it is within our control to do so). However, we shall not be held liable for any loss you may suffer if the applicable third-party payment processor allows unauthorized access to any data or Personal Information that you provide when purchasing a subscription. When purchasing a subscription, you represent that you are providing information about yourself that is true, accurate, current, and complete, including your name, billing address, e-mail address, and any additional information as indicated. Additionally, you warrant and represent that the payment details you provide are both legitimate and accurate and confirm that you are the person indicated in the “Billing” information provided. If payment cannot be charged to your payment card or your payment is returned for any reason, MDC reserves the right to either suspend or terminate your access to the unpaid-for portion of the Services.
5. Cancellation
When cancelling a monthly subscription, all future charges associated with future months beyond the conclusion of the current monthly billing cycle shall be cancelled. You may cancel at any time. Except as otherwise expressly set forth in Section 3 above, you will not receive a refund, prorated or otherwise, for the remainder of the monthly term. However, your subscription access and/or accompanying subscriber benefits will continue for the remainder of the current monthly billing period. For your convenience we enable continuous renewal of your monthly subscription at the agreed upon price until you affirmatively cancel. If your credit or debit card can’t be charged, the applicable third party payment processor will invoice you directly instead.
IF YOU DO NOT WANT THIS AUTOMATIC RENEWAL CHARGE, YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE THE END OF THE APPLICABLE SUBSCRIPTION PERIOD. IF YOU PURCHASED YOUR SUBSCRIPTION THROUGH A THIRD-PARTY PAYMENT PROCESSOR, PLEASE REFER TO ANY TERMS AND CONDITIONS PROVIDED TO YOU IN CONNECTION WITH YOUR PURCHASE.