Subscription Policy

Last Updated: July 28, 2022

PLEASE READ THIS LEGAL DOCUMENT CAREFULLY

Welcome to our website located at https://monadelahooke.com, which along with any future affiliates website(s), including (https://www.monadelahooke-courses.com/) and all webpages on such websites (collectively, the “Site”), is owned and operated by Mona Delahooke Consulting LLC (“MDC,” “we,” “us,” or “our”). We offer an assortment of resources, training, webinars, blog, podcasts, videos, tools, strategies, research, goods, and services through the Site, our exclusive membership community (“Membership Community”), and any other email communications, newsletters, campaigns, events, programs, or other activities, offerings, or publications (regardless of how distributed, transmitted, published, or broadcast) that we may offer from time-to-time for informational and instructional use (collectively, the “Services”).

By signing up as a member (“Member”), purchasing any Services, or otherwise visiting, browsing, accessing, or using the Site and/or any of the Services, you (also referred herein to as a “user”) acknowledge that you have read, understood, accept and agree to abide by this Subscription Policy (“Subscription Policy”), which, along with our Privacy Policy located at: https://monadelahooke.com/privacy-policy/ (“Privacy Policy”), our Terms of Use located at: https://monadelahooke.com/terms-of-use/ (“Terms of Use”), and any special terms which apply to a particular product and service offerings (“Special Terms”) form a binding agreement between you and us (collectively, the “Agreement”). By subscribing to the Services, you represent and warrant that you have read, understood, and agreed to be legally bound by the Agreement. If you do not agree to (or cannot comply with) the Subscription Policy or any other terms and conditions of the Agreement, you are not permitted to subscribe to the Services.

Click on the links below to jump directly to the applicable Sections of this Subscription Policy:

  1. Registration and Accounts
  2. Membership Community Subscription Terms
  3. Prices
  4. Payments
  5. Cancellation Policy

1. Registration and Accounts

You may register for a chance to join our Membership Community by completing and submitting the subscription form. You must not allow any other person to use your Member account (“Account”) to access the Membership Community, the Site, or any other Services we may offer from time to time. You must notify us in writing immediately if you become aware of any unauthorized use of your Account. You must not use any other person’s Account to access the Membership Community, the Site, or any other Services we may offer from time to time.

2. Membership Community Subscription Terms

The following terms and conditions shall apply to the sale of subscriptions to the Membership Community. Any agreement to purchase a subscription or access to our Services is with MDC. Each subscription/access right is personal to the individual subscriber, and is a non-exclusive, non-transferable right of access from the date of purchase, fully in accordance with the License Section set forth our Terms of Use. When you request a subscription (which includes renewals or subscriptions) to the Membership Community, the subscription will be on a month-to-month terms basis. Subscriptions and access rights are supplied subject to availability and continuing to be owned by us or licensed to us. If we are unable to supply any subscriptions/access rights for the agreed term, we will inform you as soon as possible and provide you with a full refund. If your request for a subscription/access rights is accepted, you will be responsible for maintaining confidentiality of your online Account and password, restricting access to your computer and preventing unauthorized access to your Account. You agree to take responsibility for all activities that occur under your Account or password. If you believe that your Account or password is being or is about to be used by anyone else, please immediately contact our community manager at: Leah@monadelahooke.com.

3. Prices

The price you pay for your subscription/access rights should be the standard pricing as indicated on the Site, which will depend on your billing/invoice address and the time period during which you register. All prices are subject to change at any time in our sole discretion; provided, however, that your rate at the time of subscription will remain locked in perpetuity.

4. Payments

Purchasing a subscription on or through the Site requires a valid credit/debit card by a bank acceptable to MDC and the third-party payment processor used to process charge(s) on your credit/debit card in the amount of the total purchase price for the subscription (plus any applicable taxes or other fees) that you purchase. All prices, fees, and any applicable taxes and other charges are payable in U.S. dollars. When you make a purchase, in addition to providing traditional billing information such as your name, billing address, and credit card information, you may also be required to provide additional information to verify your identity before completing your transaction. Please be advised that all subscription purchases are made using a third-party payment processor. Accordingly, the payment processor’s terms and conditions apply to your payment transaction. We are careful to keep the technicalities of your purchase and payment method protected (as far as it is within our control to do so). However, we shall not be held liable for any loss you may suffer if the applicable third-party payment processor allows unauthorized access to any data or Personal Information (as defined in Section 1 of our Privacy Policy) that you provide when purchasing a subscription. When purchasing a subscription, you represent that you are providing information about yourself that is true, accurate, current, and complete, including your name, billing address, e-mail address, and any additional information as indicated. Additionally, you warrant and represent that the payment details you provide are both legitimate and accurate and confirm that you are the person indicated in the “Billing” information provided.

5. Cancellation

When cancelling a monthly subscription, all future charges associated with future months beyond the conclusion of the current monthly billing cycle shall be cancelled. You may cancel at any time. You will not receive a refund, prorated or otherwise, for the remainder of the monthly term. However, your subscription access and/or accompanying subscriber benefits will continue for the remainder of the current monthly billing period. For your convenience we enable continuous renewal of your monthly subscription at the agreed upon price until you affirmatively cancel. If your credit or debit card can’t be charged, the applicable third party payment processor will invoice you directly instead. IF YOU DO NOT WANT THIS AUTOMATIC RENEWAL CHARGE, YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE THE END OF THE MONTHLY SUBSCRIPTION PERIOD. IF YOU PURCHASED YOUR SUBSCRIPTION THROUGH A THIRD-PARTY PAYMENT PROCESSOR, PLEASE REFER TO ANY TERMS AND CONDITIONS PROVIDED TO YOU IN CONNECTION WITH YOUR PURCHASE.